Effective Date: August 16, 2026
Alabama CARE EMS, Inc. ("Alabama CARE EMS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Alabama CARE EMS collects, uses, protects, and shares information obtained through our website, telephone systems, SMS messaging programs, business communications, and related services.
By communicating with Alabama CARE EMS or participating in our SMS messaging program, you acknowledge this Privacy Policy.
We may collect:
Alabama CARE EMS may use collected information to:
Alabama CARE EMS may use SMS messaging to communicate with authorized workforce members who have provided consent to receive text messages.
You may receive operational alerts, shift availability notices, staffing requests, scheduling updates, safety notifications, training reminders, and administrative messages related to Alabama CARE EMS activities.
Message frequency varies based on communication needs and operational requirements.
Message and data rates may apply.
Alabama CARE EMS sends SMS messages only to individuals who have provided consent to receive messages.
Consent may be obtained through:
Consent is not a condition of purchasing goods or services.
You may opt out of receiving SMS messages at any time by replying:
STOP
or
CANCEL
to any SMS message sent by Alabama CARE EMS.
After a valid opt-out request is processed, you may receive a final SMS message confirming that your request has been processed.
After that, you will no longer receive SMS messages from Alabama CARE EMS unless you provide renewed consent.
For assistance, reply:
HELP
For help, reply HELP or contact us at:
Phone: 256-344-3099
Email: leon.j.rice@alabamacareems.org
Consumer data will not be sold, transferred, or shared with external organizations for any purpose other than essential service delivery, legal compliance, or security, and never for marketing. We maintain safeguards to prevent unauthorized sharing of user data.
Mobile opt-in information and SMS consent are never shared with anyone for any purpose.
Any information sharing described elsewhere in this Privacy Policy excludes mobile opt-in information and SMS consent records.
We do not transfer, sell, rent, or share consumer personal information with external organizations except with contracted service providers strictly necessary to operate our services or when required by law.
Alabama CARE EMS may use service providers, telecommunications carriers, communications platforms, website hosting providers, and information technology providers necessary to:
These providers are contractually obligated to maintain confidentiality and protect personal information from unauthorized disclosure.
These providers may use information only for the services they are contracted to perform on behalf of Alabama CARE EMS and may not use the information for any other purpose.
Information may be disclosed when required by law, including valid court orders, subpoenas, warrants, or legally binding governmental requests.
Alabama CARE EMS uses reasonable administrative, physical, and technical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
No electronic transmission or storage method can be guaranteed to be completely secure.
Information is retained only as long as reasonably necessary to:
Individuals may request:
If you have questions about this Privacy Policy, our SMS messaging program, your SMS consent, or your communication preferences, please contact:
Alabama CARE EMS, Inc.
1589 Anna Drive
Attalla, Alabama 35954
Phone: 256-344-3099
Email: leon.j.rice@alabamacareems.org
The messaging program consists of operational alerts, shift availability notices, staffing requests, scheduling updates, safety notifications, training reminders, and administrative messages related to Alabama CARE EMS activities.
You can cancel the SMS service at any time. Just text STOP or CANCEL to the phone number from which you received messages. After you send STOP or CANCEL, we will send a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you provide renewed consent.
If you are experiencing issues with the messaging program, reply HELP for assistance or contact us directly at leon.j.rice@alabamacareems.org or 256-344-3099.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies based on communication needs and operational requirements. If you have questions about your text plan or data plan, please contact your wireless provider.
If you have any questions regarding privacy, please review this Privacy Policy.
Alabama CARE EMS may revise this Privacy Policy from time to time.
Updated versions will be posted with a revised effective date.
Continued use of our services after an update constitutes acknowledgment of the revised Privacy Policy.
